ace36t Terms and Conditions
This document sets out all the conditions for using the ace36t platform. Please read it in full before creating an account.
Definitions and Introduction
In this document, "ace36t", "we", "our", or "platform" refers to the ace36t online casino and betting platform, operated through the domain ace36t.lat. "Member", "you", or "user" refers to any person who has registered with ace36t or is using the service.
1.1 Service Description
ace36t is an online gaming and betting platform that provides slot games, cricket betting, live casino, money wheel, and other entertainment gaming services to users in Bangladesh. Our platform may include content from third-party game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others.
1.2 Applicability
These terms and conditions apply to all services of ace36t. Our privacy policy, responsible gaming policy, and bonus terms are also considered an inseparable part of this document.
Eligibility and Age Requirement
To participate in ace36t, a user must meet all of the following conditions:
- Minimum age of 21 years — for those aged 21 and above only (21+).
- Ability to create a valid ace36t account in your own name.
- Legal right to conduct transactions with your own funds.
- Commitment to comply with applicable local laws and regulations.
- Not previously banned from ace36t.
2.1 Age Verification Process
ace36t reserves the right to verify a member's age at any time. A National ID card (NID), passport, or other valid government-issued document may be required for verification. Withdrawals may be held until age verification is complete.
Account Registration
3.1 Registration Rules
Each individual may open only one ace36t account. Opening multiple accounts is strictly prohibited and may result in account cancellation. All information provided at the time of registration must be truthful, complete, and up to date.
3.2 Account Security
It is your responsibility to keep your ace36t account password and login details completely confidential. If you notice any unauthorized access or suspicious activity on your account, you must notify our support team immediately. You are responsible for all activities carried out on your account.
3.3 Information Verification
ace36t may request additional identity verification documents at any time. If verification fails or false information is proven, ace36t reserves the right to suspend or close the account.
Deposits and Withdrawals
ace36t processes transactions through the most popular mobile banking methods in Bangladesh. The table below shows transaction limits and processing times:
| Transaction Type | Minimum Amount | Method | Processing Time |
|---|---|---|---|
| Deposit | ৳200 | bKash, Nagad, Rocket | Instant |
| Withdrawal | ৳800 | bKash, Nagad, Rocket | 15 minutes to 2 hours |
4.1 Deposit Rules
- The minimum deposit amount is ৳200 for each method.
- Deposits must be made only from a payment account registered in your own name.
- Deposits through third parties are not accepted and will be returned.
- Deposit confirmation will take effect once reflected in the ace36t wallet.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳800.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals may be held until any pending wagering requirements are met.
- Large withdrawals may take additional time to process if identity verification has not been completed.
- ace36t reserves the right to hold withdrawals on suspicious transactions until verification is complete.
Bonuses and Promotions
5.1 Welcome Bonus
ace36t offers new members a 150% bonus on their first deposit up to ৳10,000. The bonus amount is calculated as 150% of the initial deposit but will not exceed ৳10,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 10 times (10x). This means that to withdraw from the bonus amount, you must wager 10 times the total value of the bonus. Attempting to withdraw before the wagering requirement is met may result in the bonus being cancelled.
5.3 General Bonus Rules
- Each bonus offer has a specific validity period and the bonus will be cancelled upon expiry.
- Multiple bonuses are generally not applicable at the same time — please check the terms of the specific offer.
- ace36t reserves the right to cancel a bonus if bonus abuse or fraud is suspected.
- ace36t may modify or cancel bonus offers at any time.
Gaming Rules
Each game on the ace36t platform has its own rules which should be read carefully before starting. A neutral Random Number Generator (RNG) system is used to determine game results, ensuring fair play.
6.1 Game Validity
If a game round is not completed due to a technical error, disconnection, or any other reason, ace36t may, subject to investigation, declare that round void and the wagered amount may be refunded.
6.2 Cricket Betting
Cricket betting covers BPL, IPL, T20 World Cup, ICC tournaments, as well as international and domestic matches. In the event of an abandoned match or undetermined result, ace36t's betting rules will apply and the wagered amount will be refunded if necessary.
6.3 Live Casino
Live casino games are played with a real-time dealer. In the event of a disconnection during a live session, action will be taken in accordance with ace36t's defined process.
Prohibited Activities
- Operating multiple accounts under the same identity.
- Providing false identity, age, or contact information.
- Conducting transactions using a third party's payment account.
- Using any software, bot, or automated system.
- Exploiting vulnerabilities in any game or betting system, or attempting to cheat.
- Using the platform for money laundering or illegal financial transactions.
- Bonus abuse or participation in coordinated betting activities.
- Attempting unauthorized access to another member's account.
- Conducting harmful activities on ace36t's systems or network.
Account Suspension
8.1 Closure by ace36t
ace36t reserves the right to temporarily suspend or permanently close any account for the following reasons:
- Violation of any clause of these terms and conditions.
- Failure to complete identity verification or provision of false information.
- Account inactive for an extended period.
- By order of a court or legal authority.
8.2 Closure by Member
Any member may request to close their ace36t account themselves. After the request, any outstanding balance (subject to wagering requirements being met) will be returned.
8.3 Self-Exclusion
As part of responsible gaming, any member may apply for self-exclusion. For more information on this, please visit our Responsible Gaming page.
Limitation of Liability
The ace36t platform provides services on an "as is" basis. ace36t will have no liability for the following:
- Gaming sessions disrupted due to internet disconnection or technical failure.
- Errors in the systems or content of third-party game providers.
- Loss caused by a member's own negligence or failure to comply with the terms.
- If a member shares their account password or details with a third party.
- Any force majeure event beyond ace36t's control (natural disasters, cyberattacks, etc.).
Privacy and Data Protection
ace36t is committed to protecting members' personal information. To learn more about how we collect, use, and protect your information, please read our Privacy Policy page.
10.1 Use of Information
Information provided by members is used solely for account management, identity verification, payment processing, and support services. Information is not sold to third parties.
10.2 Cookies
ace36t uses cookies to improve the platform experience. By using the platform, you agree to our cookies policy.
Intellectual Property
All content on the ace36t platform — logos, designs, software, text, graphics, and other elements — is the intellectual property of ace36t or its licensors. No part of this content may be reproduced, distributed, or used commercially without the written permission of ace36t.
Game content is the property of third-party providers, and their respective intellectual property rules apply.
Terms & Conditions Changes
ace36t reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes by email or by notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
Contact & Support
If you have any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: 24/7 direct support in Bengali — log in to the platform and start a live chat.
- Email: [email protected]
Our support team operates at all times according to Bangladesh Standard Time (BST, UTC+6) and is able to provide assistance in Bengali.
For other legal documents and policies, see:
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